Pratham Admin — user guide
This documentation explains how the Pratham ResPOS Admin web app works from the screen: what you see after opening the site, how sign-in and password reset work, and how to move around the dashboard and menus.
It is written for people who use the admin in a browser (store staff, managers, support), not for developers reading source code.
Who this guide is for
| You are… | You will learn… |
|---|---|
| Signing in for the first time | Which fields to fill on Admin Login, and what two-step verification looks like if your account uses it |
| Resetting a password | Forgot Password and Reset Password screens step by step |
| Working inside the app | Dashboard, left sidebar sections, and why some menu items may be hidden |
| Running day-to-day features | Topic guides in the sidebar (each topic groups a short overview plus detailed steps where we have them) |
| Blocked from a page | What Access Denied means and what to do |
How this guide is organized
The left sidebar is grouped by topic (Reports, Master Data & menu, Inventory, and so on). Under each topic you will usually see:
- A short overview — what that part of the menu is for
- Steps & every field — for important screens, a single page that explains add, edit, view, and required vs optional fields in one place
So you do not need to jump between a “feature guide” and a separate “CRUD” section: pick your topic in the sidebar and scroll the list.
| Section | What it covers |
|---|---|
| Using this guide | How to use these guides, Find a screen or topic |
| Getting started | Accessing the admin |
| Your account | Signing in, Forgot password & reset, Login & password — all fields |
| Using the admin | Dashboard, Navigation & sidebar, Access denied |
| Topics (Reports, Master Data, Locations, Orders, …) | Overview page first, then detailed pages for that same area when available |
Topic quick links (overview pages)
| Topic | Overview |
|---|---|
| Reports | Report hub and individual reports |
| Master Data & menu | Categories, Items, variants, modifiers, item tags |
| Locations & offers | Outlets, location items, deals, half & half, delivery zones |
| Orders | Transactions, refunds, order status |
| Promotions & displays | Campaigns, online promos, groups, displays, promo codes |
| Inventory | Suppliers, storage, purchase, recipes, stock |
| Tax | Tax rates and groups |
| Staff & customers | Staff, customers, guests, groups |
| Security & access | Roles and permissions |
| Table reservations | Settings, timeline, summary, combinations |
| Guest services | Gift cards |
| Settings | Quick actions, units, payments, loyalty, SMS, printing, terminals, tags, table planner |
| Integrations | Uber Eats, Xero, QuickBooks |
| Profile & help | Profile and Help & Support |
Can’t find a menu item?
Your organization controls which areas each user can open. If a colleague has a menu you do not, ask your administrator to check your role and permissions—not every user sees the full list. See Navigation & sidebar.