Products & Menu
This page is for managers who set up and maintain the menu in the POS system.
Video: Menu setup walkthrough — to be recorded
In This Section
| Page | What It Covers |
|---|---|
| Deals | Combo deals, BOGO, bundle deals |
| Half & Half | Combining two products into one item |
| Custom Items | Misc product and custom item for unlisted products |
Overview
The menu in Pratham ResPOS is organised as:
Categories
└── Products
├── Modifiers (toppings/extras)
├── Variants (sizes/options)
└── Deals (combos, BOGO, bundles)Categories
Categories group products for easy navigation on the POS screen.
Creating a Category
- Navigate to POS Settings → Menu (or the back-office menu management).
- Tap Add Category.
- Enter:
- Category Name (required)
- Display Sequence — Order in which it appears on the POS
- Image — Optional category image
- Colour — Optional colour for the category tile
- Tap Save.
Reordering Categories
Use drag-and-drop to reorder categories in the list, or update the sequence number manually.
Image: Screenshot of the categories management screen
Products
Creating a Product
- Open the relevant category.
- Tap Add Product.
- Fill in the product details:
| Field | Description |
|---|---|
| Name | Product name displayed on POS and receipts |
| Description | Optional description shown to customers |
| Price | Base price |
| Dine-In Price | Separate price for dine-in orders (leave blank to use base price) |
| Online Price | Separate price for online orders |
| Half Price | Price for half-portion (e.g., half pizza) |
| Category | Which category this product belongs to |
| Image | Product photo |
| Barcode | Barcode for scanner lookup |
| Display Sequence | Order within the category |
| Available on POS | Toggle to show/hide on POS terminal |
| Available Online | Toggle to show/hide on online ordering |
- Tap Save.
Image: Screenshot of the product edit form
Disabling a Product Temporarily
Toggle the Available switch to hide a product from the POS without deleting it. Useful for items that are sold out.
Modifiers
Modifiers are extras or options that customers select when adding a product (e.g., toppings on a pizza, sauce choices on a burger).
Creating a Modifier Group
- Open the product.
- Tap Add Modifier Group.
- Enter:
- Group Name (e.g., "Choose your sauce")
- Minimum selections (0 = optional, 1+ = required)
- Maximum selections (limit how many can be chosen)
- Add individual modifiers to the group:
- Name
- Price (0 for free)
- Half Price (for use with half & half products)
- Save.
Modifier groups appear in the customisation popup when a customer orders the product.
Image: Screenshot of a modifier group configuration (e.g., "Choose your sauce" with options and prices)
Product Variants
Variants represent different versions of the same product, each with its own price (e.g., Small $10, Medium $14, Large $18).
Adding Variants to a Product
- Open the product.
- Tap Add Variant.
- For each variant, enter:
- Variant Name (e.g., Small, Medium, Large)
- Price
- Measurement Unit (optional — e.g., ml, kg, oz)
- SKU / GTIN (optional — for inventory tracking)
- Save.
When staff tap this product on the POS, they are prompted to select a variant.
Time-Based Discounts
Products can have automatic discounts applied at specific times (e.g., Happy Hour pricing).
- Open the product.
- Tap Add Schedule / Discount.
- Configure:
- Day(s) of the week
- Start and end time
- Discount amount (flat or percentage)
- Applies to: Dine-In, Takeaway, Online, or all
- Save.
The discount applies automatically when orders are created during the scheduled time.
Customising Product Display
Product Card Layout
In POS Settings → Display, you can change how products appear on the POS screen:
- Compact — Smaller tiles, more products visible
- Detailed — Larger tiles with images
Show/Hide Product Images
Toggle product images on or off for the product grid tiles.
Category Colours and Icons
Assign custom colours and icons to categories in Category Customisation settings.
Receipt Customisation
The receipt layout can be configured in Receipt Customisation settings:
- Business name, logo, and contact details
- Custom header and footer messages
- Show/hide individual fields (tax breakdown, modifiers, etc.)
- ABN display
