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POS Settings

POS Settings is where managers configure how the system behaves — order types, receipts, discounts, loyalty, appearance, and more. Only staff with manager or admin access can change these settings.

Navigate to POS Settings from the main navigation menu.

Some settings require an admin PIN to access, depending on your configuration.


Image: Screenshot of the POS Settings main screen


Store Information

Basic details about this outlet that appear on receipts and reports.

FieldDescription
Restaurant NameDisplayed on customer receipts
Address Line 1 / 2Physical address printed on receipts
Phone NumberContact number for the outlet
ABNAustralian Business Number — printed on tax receipts
Expected Float AmountStarting cash amount expected in the till each shift

General Settings

SettingDescription
CurrencyCurrency code used for all pricing and receipts
Auto-LockAutomatically lock the screen after a set time or after every order
Confirm on Cart Item DeleteShow a confirmation popup before removing an item from the cart
Admin Auth for RefundsRequire manager PIN to process a refund
Admin Auth for SettingsRequire manager PIN to access POS Settings
Notification SoundEnable or disable audio alerts for new online orders

Image: Screenshot of the General Settings section


Order Types

Enable or disable the order types available at this outlet.

SettingDescription
Dine-InEnable orders for customers eating at a table
TakeawayEnable orders for customers collecting at the counter
DeliveryEnable orders delivered to a customer address
Default Order TypeWhich order type is pre-selected when a new order is started
Table ReservationsEnable the table reservation feature
Online OrdersEnable receiving orders from online platforms (e.g., Uber Eats)

Image: Screenshot of the Order Types settings


Appearance

Controls how the POS looks and displays products.

SettingDescription
ThemeLight, Dark, or Auto (follows device setting)
Theme ColourPrimary accent colour used throughout the interface
Left Drawer ModeHow the navigation sidebar behaves — Mini, Full, Auto, or Overlay
Product Card LayoutHow products appear in the grid — Mini, Compact, Full, or Vertical
Show Product ImagesDisplay product photos on the product grid tiles
Show Category ImagesDisplay images on category tiles

Image: Screenshot of the Appearance settings section


Receipt Printing

Controls when and how receipts are printed after payment.

SettingDescription
Auto-Print on PaymentAutomatically print the customer receipt, or ask each time, or never
Print EFTPOS ReceiptPrint the EFTPOS merchant receipt after card payments
Kitchen Receipt ModePrint all items or only new items when sending to kitchen
Print on Order AcceptAutomatically print receipts when an online order is accepted

Detailed receipt layout and field configuration is in Receipt Customisation.


Payment Methods

Configure which payment methods appear at checkout and how they behave.

Image: Screenshot of the Payment Methods configuration screen

For each payment method you can:

  • Enable / disable — show or hide the method at checkout
  • Open cash drawer — toggle whether the cash drawer opens automatically when this method is used

Discounts & Surcharges

Controls the authorised limits for manual discounts applied by staff.

SettingDescription
Maximum Discount AmountThe highest flat dollar discount a staff member can apply without manager approval
Maximum Discount PercentageThe highest percentage discount a staff member can apply without manager approval
Surcharge Amount / PercentageDefault order-level surcharge added to totals
Minimum Order ValueMinimum order total required before a discount can be applied

Discounts above the configured limit require a manager PIN to apply.

Image: Screenshot of the Discounts & Surcharges settings


Buzz Numbers

Buzz numbers are displayed on receipts to call customers when their takeaway order is ready.

SettingDescription
Enable Buzz NumbersTurn buzz numbers on or off
Number of Buzz NumbersHow many numbers to cycle through before resetting
PrefixText displayed before the number (e.g., "Order")
SuffixText displayed after the number (e.g., "Ready")

Loyalty Program

Configure whether customers earn and redeem points on purchases.

SettingDescription
Enable LoyaltyTurn the loyalty program on or off
Points per DollarHow many points a customer earns for every $1 spent
Points ExpiryNumber of days before unused points expire
Points to Currency RateHow many points equal $1 when redeeming
Gift Card ExpiryNumber of days before a gift card expires
Referral RewardsPoints awarded to customers who refer others

Image: Screenshot of the Loyalty Program settings


Timing & Scheduling

SettingDescription
Cashup Start TimeThe time each new cashup period begins — affects which orders fall into each cashup report
Pickup DurationDefault estimated wait time for takeaway orders (shown to customers)
Delivery DurationDefault estimated delivery time shown to customers
Order Time GapMinimum gap between available pickup/delivery time slots for pre-orders

Holidays

Define public or store holidays that affect pricing rules or surcharges.

  1. Navigate to POS Settings → Holidays.
  2. Tap Add Holiday.
  3. Enter the holiday name, date, and whether it recurs annually.
  4. Assign any charge rules that apply on this day.

Holiday charge rules can be configured to apply:

  • Always — regardless of holidays
  • Only on holidays — only when the current date matches a defined holiday
  • Excluding holidays — on all days except defined holidays

Pratham ResPOS Documentation