Promotions Management

This section covers marketing, online offers, groups, customer-facing screens, and promo codes. A Restaurant Products area may appear for combo or restaurant-specific product links when your role includes PROMOTION access.

Recommended setup order

1. Overview — you are here.
2. Marketing Campaigns — create campaign rules, timing, and eligibility.
3. Online Promotions — manage offers specific to online channels.
4. Promotional Groups — group products for bulk promo logic.
5. Customer Display — configure counter-facing customer screen content.
6. Self-Checkout Display — manage settings for kiosk or self-checkout screens.
7. Promo Codes — create location-based coupon and discount codes.

Marketing Campaigns

Menu path: Marketing Campaigns

Build and manage campaigns: discounts, time windows, eligible items or categories, and channels. Activate or pause campaigns and verify start/end dates so staff and customers see the right prices.

Online Promotions

Menu path: Online Promotions

Promotions aimed at online ordering (website/app). Often overlaps with campaigns but scoped to digital channels—configure rules the same way you would for other promos, using the fields on the page.

Promotional Groups

Menu path: Promotional Groups

Group items or offers for bulk rules (for example “Happy Hour group”). Simplifies applying the same promotion logic to many products.

Customer Display

Menu path: Customer Display

Configure content shown on a customer-facing display at the counter (order summary, ads, branding). Pair with hardware or browser URL your implementation uses; follow on-screen pairing instructions if shown.

Self-Checkout Display

Menu path: Self-Checkout Display

Settings for self-checkout screens: messaging, layout, or connection details depending on your deployment.

Promo Codes

Menu path: Promo Codes

Per-location coupon codes: discount (fixed or %) or free items, order vs item scope, eligible/offer menu lines (with groups and variants), customer groups, service/payment rules, validity periods, and weekday/time windows. List filters active/inactive and expired; View opens read-only details from the list.

Full step-by-step guide: Promo codes.

Tips

• Always set clear end dates on time-limited codes to avoid stale discounts.
• Test a new code with a small test order before announcing it widely.